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Our Philosophy "Thank you for your . . . awesome customer service. I signed up for a bunch of monthly kits . . . and this one was by far my favorite."--Maria

Each month we deliver scrapbooking happiness-in-a-box to inspire you to create page layouts, Pocket Life and cards. We search through current products—and find inspiration from vintage items that we handcraft into something contemporary for your pages—and coordinate it all beautifully. Our kits are packed with fun and great value.
Here’s what you can expect from our main kit each month:

Here’s what you can expect from our pocket life kit each month:

The idea for Citrus Twist grew out of Trina Craig’s (founder of Citrus Twist Kit Club) career as an award-winning graphic designer and art director of children’s books. We hope our kits will let the sun shine down on you when you scrapbook. Won’t you come play with us?

Why Our Kit Club?

Our kits will get and keep you scrapbooking and project lifting! You can make fun & fabulous layouts, Pocket Life pages and cards with our kits. Whether you’re addicted to scrapbooking, are a new scrapbooker, love getting your hands on new products, get overwhelmed by store choices, or just need to catch up on your scrapbooking, Citrus Twist kits are simply delicious and you will love working with them. We even supply an Inspiration sheet inside each main kit so you can see how the kit was used by our wildly talented design team.


How do I order my Citrus Twist kit?
Our kits are revealed on the 5th of each month. You can purchase your kit subscription until we sell out. When the main kit for the month sells out, you can use the Buy Now buttons of the current month to activate your subscription for the next month. Just email Trina at CitrusTwistKits@yahoo.com and write “start my subscription with next month’s kit” in the subject line or leave a comment for us at checkout. Keep in mind that kit subscribers are guaranteed a kit and get their kits discounted off the price of a single main kit.

How does Citrus Twist shipping work?
We charge a flat rate of $8.25 for shipping within the Unites States (including Puerto Rico and APO addresses) and your order will ship via USPS. Shipping to Canada is $12.00. For all international orders, your shipping will be $19.00 and your order will ship via USPS. Shipping runs from the 15th to the 18th each month.

What forms of payment does Citrus Twist accept?
We accept payment by Visa or MasterCard credit or debit cards. We offer Paypal as an option for non-subscription items. If you need to change your billing information, email Trina at CitrusTwistKits@yahoo.com and let her know you need to make a change. She’ll send you an email with a link for updating your information.

What is the price of the main and Pocket Life monthly kits and when will I be billed?
Main Kit: Citrus Twist offers a trial kit for $35.00, plus shipping. If you’d like to do the 6-month subscription instead, you’ll receive your main kit at a discount each month: $30.50 plus shipping and handling. We also offer a 3-month subscription for $32.50 plus shipping and handling for those who want to get their feet wet and give us a brief try! We offer special perks to our kit-club subscribers. Your credit card will be billed immediately for a single trial kit or when you first sign up for our kit subscription. With subsequent months in your kit subscription, your card will be billed on the 9th of the month.

Pocket Life Kit: Citrus Twist Kits offers a 3-month PL kit subscription for $18 a month, plus shipping. Shipping is $7.95 US, $12 Canadian, $19 international. Special Bonus: After 12 months of continued subscription to our Main or Pocket Life kits you get the 13th kit FREE (you will just be charged shipping)! Kit subscribers also get the opportunity to purchase our Kit Add-ons, Embellishment Kit Add-Ons and paper kits beginning after 10 p.m. PST on the last day of each month. These kits ship with your main or pocket life kit at no extra cost as long as you purchase them on or before the 12th of the month–you’ll get a newsletter that gives you sneaks of the goodness to come each month on the last day!

When will Citrus Twist ship my kit?
Kits begin shipping each month on the 15th. Kits will be shipped to subscribers by the 25th of the month as long as payment is received by the 20th. Please allow 2-5 business days for U.S. shipments. Canada-bound kits should arrive within 7-12 business days. Outside of the U.S. and Canada, packages should arrive within 10-14 business days. Kits shipped to military bases are shipped via USPS. If your shipment isn’t received within 45 days of shipment date, it will be considered lost. US customers will get an email with tracking information.

How do subscriptions work?
We will keep on sending you your kit subscription until you notify us via email to CitrusTwistKits@yahoo.com that you need to cancel. Please let us know on or before the 5th of the month if you need to cancel your subscription for that month if your subscription has come to and end and you don't wish to continue.

What is your return policy?
All sales are final. We show the entire contents of our kits in the photos on our main kit page during reveal.  (Sneak photos show portions of the actual kits.) All contents are also listed separately by manufacturer name. Please review the photos and list of kit contents as all sales are final.

How does Citrus Twist calculate shipping costs?
We charge a flat rate of $7.95 for all orders shipped within the United States, Puerto Rico and APO addresses. Orders ship to Canada for a flat rate of $12.00. All other international orders are charged $19.00.

Can I send multiple main kits to one address and how does that work?
Citrus Twist will ship your main kit to a single address, plus any kit add-ons or paper packs, as long as you place your order by the 14th of the month at no additional shipping charge. Mulitple main kits will be charged shipping for each kit. No additional shipping charges are incurred for kit add-ons as long as you order them by the 14th of each month.

What if I need to skip a kit?
You cannot skip kits with our subscription plan. We understand that life happens sometimes, so please contact us at CitrusTwistKits@yahoo.com if your life encounters a major bump and we’ll consider your individual situation. We are known for our big hearts here at CTK.

Can I cancel my kit club subscription?
Subscriptions can be cancelled following this procedure: Email us on or before the 5th of the month at CitrusTwistKits@yahoo.com and write “cancel subscription” in the subject line. You will incur a $17 cancellation fee (Main kit) or $9 cancellation fee (PL kit) if your subscription is cancelled prior to completion of your three- or six-month commitment. If you encounter special circumstances that require you to end your subscription, please give us as much advance notice as possible to discuss waiving the cancellation fee.

What do I do if my kit arrives damaged?
Citrus Twist packs our kits with care. If your kit is damaged when it arrives, please email us within 7 days at CitrusTwistKits@yahoo.com and write “Damaged Kit” in the subject line. We’ll request that you return the damaged kit to us and we will get a replacement kit out to you. If the current month’s kit has sold out, we’ll extend your subscription membership by one month.

What is the Citrus Twist online community?
Citrus Twist’s online Community is currently under development and is a place where members and the Citrus Twist design team come together to share creative scrapbooking ideas, support each other in our creative efforts, offer sneak peeks of upcoming kits, post challenges and share the results and cheer each other on when our layouts are picked up for publication in magazines. It is an upbeat community to support the artistic successes of our members. The community is not a forum to sell or swap your products.

What benefits to I get with my kit subscription?
Occasionally we’ll offer special promotions to our kit subscribers. As a subscriber you will have access to special preview sales to purchase our kit add-ons, multiple main kits and paper packs on the 1st of each month. As a 3 or 6-month subscriber you also get a discount on your main kit and that kit is always filled with delicious fun! After 12 consecutive months of membership, you will get a 13th kit free (you just pay shipping). And don’t forget, kit subscribers get to pre-shop the kit add-ons beginning on the 1st of each month.

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